Privacy Policy

1. Introduction

At Chico Creek Villa, accessible at ChicoCreekVilla.com, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information.

2. Consent

By using our website, you consent to our Privacy Policy and agree to its terms.

3. Information We Collect

We may collect personal information such as:

Name, email address, and phone number when provided via contact forms

Booking details when you reserve a stay

Browser and device data, including IP address and cookies

4. How We Use Your Information

We use collected data to:

Operate and improve our website and services

Communicate with you about bookings and customer support

Analyze website traffic and usage patterns

Prevent fraud and enhance security

5. Log Files

Like most websites, we use log files to collect standard internet log information such as IP addresses, browser type, ISP, and visit timestamps. This data is used for website analytics and is not linked to personally identifiable information.

6. Cookies

We use cookies to enhance your browsing experience. You can disable cookies in your browser settings, but some website features may not function properly without them.

7. CCPA Privacy Rights

California residents have the right to:

Request access to personal data collected

Request deletion of their personal data

Opt out of data sales (we do not sell personal data)

To make a request, contact us at info@ChicoCreekVilla.com.

8. GDPR Data Protection Rights

If you are in the EU, you have the right to:

Access and request copies of your personal data

Request correction or deletion of inaccurate information

Restrict or object to processing of your data

Request data portability

To exercise these rights, contact us at info@ChicoCreekVilla.com.

9. Children's Privacy

We do not knowingly collect personal information from children under 13. If you believe a child has provided personal data, please contact us for removal.

10. Payment Processing

All payments for bookings at Chico Creek Villa will appear on your credit card statement as Basilica Avenida Stream LLC. For any billing questions, contact us.

11. Security Measures

We take appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Email: info@ChicoCreekVilla.com

Website: ChicoCreekVilla.com